Professional Website Design FAQ | Havesites.com
Now that we’ve created the professional website design FAQ page, you can find answers to common questions about your website. If you have questions regarding development, SEO, products, pricing, domain names, etc, this is the place for you.





1. What services does Havesites.com offer?
Firstly, at Havesites.com, we provide website design, development, e-commerce setup, and SEO optimisation for UK businesses. Additionally, we offer branding and marketing integrations to help your business grow online. Learn more about our services
2. How much does a website cost?
Generally, pricing depends on your website size, features, and complexity. Therefore, we provide a custom quote for every client, ensuring transparency and value for money. See our pricing options
3. How long does it take to build a website?
In general, most projects take 1–3 weeks from start to launch. However, timelines may vary depending on revisions and content provided by the client. In fact, Learn about our process
4. Can I update my website myself?
As a matter of fact, we provide tutorials and training so you can easily manage your website content without technical skills.
5. Do you provide SEO services?
Without a doubt, our SEO experts optimise your website for search engines, improving your visibility and driving more traffic to your business. As a matter of fact, Explore our SEO services
6. Are your websites mobile-friendly?
Of course! Consequently, every website we build is responsive, ensuring a seamless experience on smartphones, tablets, and desktops as a result.
7. What features can be included in a website?
Equally important, our websites can include blogs, contact forms, booking systems, e-commerce stores, social media integration, and custom features tailored to your business needs.
8. Do I need to provide content and images?
If you can, that would be good. However, we can also create professional copy and source images to match your brand’s style.
9. What happens after my website launches?
Finally, after launch, we offer support, updates, and optional maintenance packages to ensure your website remains secure and fully functional.
More Professional Website Design FAQ | Havesites.com
Q. How long will it take for my website to be created?
A. The average website usually takes between 1-3 weeks depending on the clients needs. However, clients searching for the ‘perfect image’, may also cause delays.
Q. What happens if I don't like the website design?
A. In this situation, we simply change the design until you are completely happy.
Q. Can I get a full refund if I decide I no longer want a website or i'm not happy with the service?
A. Of course, you can cancel your package at any time and receive a full refund if no work has started. However, if work has started you will lose your deposit if you cancel. If you agree for us to launch your website once you are happy with it, there are no refunds but you can request to take your website offlin. Also, you will have the ability to take your domain name somewhere else, no questions asked!
Q. Can I get a full refund if I decide I no longer want a website or i'm not happy with the service?
A. Of course, you can cancel your package at any time and receive a full refund if no work has started. However, if work has started you will lose your deposit if you cancel. If you agree for us to launch your website once you are happy with it, there are no refunds but you can request to take your website offlin. Also, you will have the ability to take your domain name somewhere else, no questions asked!
Q. Can I cancel my website after the launch?
A. In short, no. In general, we are able to hide your website from the public but we can not cancel your service. However, we may be able to make adjustments and make the website visible at a later date.
Q. Can I contact you before placing an order to discuss my project?
A. Of course, you can contact us via the contact page anytime if you are unclear about anything.
Q. What do you need to get started?
A. 1) A Domin Name (we will guide you through this process).
2)A document with the list of all pages and content or the completed questionnaire we offer you.
3) Logo/ branding suggestions or files (in case branding is already done).
4) Images related to your business (in good resolution).
5) 3 or 5 links of reference websites (your competitors).
6) Contact page, Business address, Email, Phone, Social media links.
Q. Do I need to buy a domain name?
A. Yes. We recommended that you purchase this yourself, in your name. That way you will always have full control and ownership of the URL which is one of the most important parts of your website.
Q. Can I install extra plugins or themes?
A. Yes. If you have the Premium Plus or the Elite package you can install plugins or themes yourself or contact us and we will do it at a standard rate. If you have any of the packages we can install them for you at the standard rate of £10 per plugin/theme
Q. Do you provide tutorials on how to modify the website?
A. Yes. As a matter of fact, we will send you a step by step video guide which is easy to follow. Also, we will send you a link to a written version to guide you through.
Q. If Elementor wont load - What should I do?
A. Clear/Deactivate the cache in your browser and try to log in again.
If this doesn’t work please contact us.
Q. What about a logo design?
A. We do not currently offer a logo design service, although we will be able provide you with logo ideas depending on your package. However, we can also add a logo to your website at a later date if you create or purchase one from a free or paying service in the future.
Q. Will the website be SEO Friendly?
A. Of course! the website and the URL structure of the website will be SEO Friendly.
Q. Will I be able to edit my website after completion?
A. Yes. Each website has a drag and drop editor. We create a website which offers an intuitive dashboard for the non-tech users. You will be able to maintain the site by yourself once we are done with the development, and you will have access to all of the help needed to start maintaining your site.
Q. Do you provide hosting services?
A. Yes. Each package comes with hosting, although you can supply your own hosting if you would like to, but that is only for the Premium, Premium Plus and the Elite level packages. The hosting will need to be wordpress friendly.
Q. What does responsive website mean?
A. To beging with, a responsive website is the modern trend in website development, it means that the website will be fully compatible to all mobile devices and adjust itself according to the screen size.
Q. Do you provide content for the site?
A. We may add some information to guide you on what we feel is the best type of content for a specific area of the site. Unless agreed upon, the content placed on the site is to be provided by you.
Q. How do I send you my images etc?
A. Your web designer will give you an Email link to send your content to.
Q. Do you offer maintenance services?
A. The client may request that the developer undertake further work after acceptance; however, any additional work carried out will be charged at a standard rate. Small jobs like changing an image or updating a paragraph will cost £10 per job.
Q. Can I upgrade my package?
A. Yes. You can upgrade your package as your business grows by contacting us via email. You will be required to pay the difference + £60 service charge. For example: You have the Premium Package for £349 and you want the Premium Plus Package which is £499. You would pay £150 + £60 service charge and your site will be upgraded with a new expiry date.
Q. Can you make custom websites based on requirements?
A. Yes of course, but before placing your order please contact us with order requirements to make sure we can provide what you want.
Q. Can you upload the shop products for me?
A. Yes. We can set up the product for a standard fee of £7.50 per product. You will need to provide the image, the title, a short description, the product details, and the price.
Q. Do you make apps?
A. No. We currently do not, but we can add your app to your website if you get one created.
We are very flexible
Different businesses require different things!
Let us serve you
Send our friendly web designer a quick message to see if we can get you the best site for your business.